Effective Date: [10/2/26]
1. Introduction
Welcome to the website and services of Pratik Vishnu Gore.
These Terms & Conditions govern your use of our website and our supply services related to Indian Vegetables, Exotic Vegetables, Fruits, and Fresh Processed Products for retail and foodservice industries.
By accessing our website or placing an order with us, you agree to comply with and be bound by these Terms & Conditions.
2. Business Nature
We supply fresh produce including:
- Indian Vegetables
- Exotic Vegetables
- Fruits
- Fresh Processed Products
Our services are intended for:
- Retailers
- Wholesalers
- Restaurants
- Food Processors
- Institutional Canteens
- Cafés
- Hostels
- Grocery Stores
- Other foodservice businesses
3. Orders & Acceptance
- All orders are subject to availability of stock.
- We reserve the right to accept or reject any order.
- Orders are confirmed only after communication via phone, email, or written confirmation.
- Bulk orders may require advance confirmation.
4. Pricing
- Prices may vary based on market fluctuations and seasonal availability.
- Final pricing will be confirmed at the time of order confirmation.
- Applicable taxes (GST) will be charged as per government regulations.
- Prices are subject to change without prior notice.
5. Payment Terms
- Payment terms may vary depending on client agreement.
- We may require advance payment for new customers.
- Delayed payments may result in suspension of future supplies.
- All payments must be made through approved payment methods.
6. Delivery & Risk
- Delivery timelines are estimates and may vary due to weather, traffic, or supply conditions.
- Risk of goods transfers to the customer upon delivery.
- Customers must inspect goods at the time of delivery.
- Any damage or shortage must be reported immediately upon receipt.
7. Quality & Perishability
- Fresh produce is perishable in nature.
- Slight variations in size, color, or weight may occur.
- Once goods are accepted at delivery, we are not responsible for spoilage due to improper storage.
- Customers must ensure proper refrigeration and handling.
8. Returns & Complaints
- Complaints must be raised within 24 hours of delivery.
- Returns may be accepted only in case of verified quality issues.
- Approved refunds or replacements will be processed as per internal review.
9. Cancellation Policy
- Orders once dispatched cannot be cancelled.
- Cancellation before dispatch may be subject to approval.
- Custom processed or special orders cannot be cancelled once prepared.
10. Intellectual Property
All content on our website including logos, text, images, and design is the property of Pratik Vishnu Gore and may not be copied or reproduced without permission.
11. Limitation of Liability
We shall not be liable for:
- Indirect or consequential losses
- Business interruption
- Loss of profits
- Delays caused by circumstances beyond our control
Our maximum liability shall not exceed the value of the order placed.
12. Force Majeure
We shall not be held responsible for delays or failure in performance due to events beyond our control including natural disasters, strikes, transportation disruptions, government restrictions, or market shortages.
13. Compliance with Laws
Both parties agree to comply with all applicable local, state, and national laws including food safety and taxation regulations.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in [Pune].
15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.